Elderly people are very often people experienced by fate, lonely who need the pharmacist’s interest, devoting time and attention to them. Seniors believe representatives of professions of social trust, and a pharmacist who fulfills his mission with his work, is a person who willingly entrust health problems, they share their doubts. An elderly person who appears in a pharmacy comes not only for medication, but also for conversation, advice and understanding.
Pharmacy in the eyes of the elderly
Elderly people visit the pharmacy regularly and buy a lot of medicines statistically. Although the atmosphere may rarely lead them away from their intended purchase, contact with a pharmacist and the quality of service are very important to them results from a nationwide research report on pharmacy patients conducted under the program “Pharmaceutical (R) Evolutions. The use of the jardiance coupon is much practiced here.
According to the study, older people constitute the third largest group of people visiting pharmacies – 17.8% of all respondents. They are pensioners, usually women over 60 years of age. They visit the pharmacy regularly – at least once a month. They appear there, among others to measure the pressure, talk to your pharmacist to buy the necessary preparations. They take not only prescription drugs, but also supplements recommended by the doctor. They count on the pharmacist’s help in choosing cheaper substitutes. The sum they are able to spend in a pharmacy for half a year is on average 714 zlotys. Seniors also visit pharmacists occasionally in connection with chronic diseases. These are not all reasons. The elderly are a unique group of patients who are the only ones who need special attention from the pharmacist.
The profession of pharmacist is or should be a calling, mission. Work in this industry requires the development of certain qualities, dedication, and sometimes sacrifices. The patient who appears in the pharmacy must feel this commitment, be in the center of attention, and see the pharmacist’s attention directed towards him and willingness to help.
However, you need to be able to maintain some moderation so as not to lose track of time. It is the pharmacist who hosts the conversation and must exercise control over it, and in the meantime carefully administer medication and advise the patient. It is very important to make sure that the patient keeps up with the directions and understands well what the pharmacist explains to him.
What determines the choice of pharmacy?
The elderly appreciate the personal culture of pharmacy employees most of all groups. What matters to them is discretion and intimacy in conversation. They see if the pharmacist is genuinely interested in helping and engaging. Due to the fact that they meet many of their social needs in the pharmacy, they value the rapid breaking of communication barriers. They find it very important to get an exhaustive answer from the pharmacist on all questions. The speed of service is also important for them.  When building a better relationship with the senior, the pharmacist should also remember that some of them hear less. So let’s speak more clearly, slower and sometimes louder.